Chargebacks often trace back to preventable prep issues: missing labels, packaging mistakes, dimension mismatches, or cartons that were never checked closely enough before outbound. Fixing them starts with a more disciplined intake and inspection process.
The prep team should know what standard applies before work begins. That sounds obvious, but many expensive errors come from jobs that move into production before carton counts, SKU mapping, and packaging requirements are fully clear.
It also helps to separate standard unit work from exception handling. Repackaging, relabeling, damaged inventory, and mixed-carton corrections should be documented as distinct tasks so nothing gets buried inside a general prep queue.
In practice, fewer chargebacks usually come from calmer operations. The less guesswork there is at receiving and staging, the cleaner the outbound side becomes.